TAT (Turnaround Time) Update

Published: Feb 21, 2024

 

Hey Friends & Family,

We're here to let you know about an update to our turnaround times for our Claire Alexander Co. t-shirt orders. While we understand that faster delivery is always desirable, we've made this change with two important goals in mind: delivering the best possible product at the most affordable price.

As a one-person operation, I wear many hats! Balancing my passion for creating awesome t-shirts with the demands of my full-time job means carefully managing my time and resources. By updating the turnaround times, I can focus on each order with the attention it deserves, ensuring the quality you expect from Claire Alexander Co.

This change also allows us to keep our costs down, which translates to more affordable prices for you, our valued customers. We believe everyone deserves to express themselves through unique and stylish apparel, and we want to make that accessible without sacrificing quality.

Here's what you can expect:

  • Turnaround times will start 1 business day after the production window closes.
  • Production windows are currently scheduled to close on Fridays at 10:00 am & 6:00 pm and Mondays at 10:00 am.
  • The current design window and a useful countdown timer are located at the top of every page of the website, unless you choose to disable them.
  • We remain committed to excellent customer service and will keep you updated throughout the process.
  • EXPEDITE MY ORDER Option, more details below.

We appreciate your understanding and support as we continue to grow and evolve. We're confident that this update will benefit both our customers and our business, allowing us to deliver amazing t-shirts at great prices for years to come.

Thank you for being a part of the Claire Alexander Co. journey!

 

Sincerely,

Shaunnie Bee
Owner & Operator, Claire Alexander Co.

 

 

Understand the Total Process: Turnaround Time Explained:

What is a TAT (Turnaround Time):

Turnaround time refers to the total time taken to complete your order(s).
(From the moment you receive an order confirmation to the moment it is finished, prepped for shipping/local pickup.)
Please note: All items produced by Claire Alexander Co, are made to order, at this time we do not keep an inventory. 

Where you can find the TAT (Turnaround Time):
Each item has the estimated TAT listed on the product page.Also, When searching for products, you can filter by the date range.

Expedite My Order (Limited Spots!):

For those who can't wait, jump to the front of the line when available for just $25! Terms apply:

- First available shirt style (e.g., heavy cotton)
- Limited or Alternate design option.
- No order cancellations, refunds or changes once processed.

Note: We are updating the site to easily checkout and additional information is soon to come.

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