Refunds/Exchanges

 Refunds/Exchanges:

Claire Alexander Creations does not offer refunds on custom items. However, we will gladly take full responsibility for any errors incurred on our part at no additional costs. Order cancellations must be made within 24 hrs. of placing the order. In the event our manufacturers are out of a particular item, we will contact you regarding substitution of the best available item. Pricing varies on all custom orders. If you cancel an order before production begins, you may be eligible for a refund.